Ecommerce platforms have become immensely popular because of the convenience they have added to the lives of people. Shopping online is preferred over conventional ways because it is faster, cheaper and does not require any effort. This has brought forward the need for businesses to hire reliable courier service partners that can deliver their products to the consumers.

Since a lot of ecommerce stores cannot afford to have their own logistics department, they have to rely on a courier partner. For a lot of these online businesses, a courier service executive will be the only point of contact between the consumer and the business. This makes it important to choose a courier service that accurately represents the business. The delivery staff has to be polite and efficient to ensure that the users have a satisfactory experience using the ecommerce platform. This will improve your reputation, boost your sales and help you retain more customers.

An incompetent courier partner can cost you customers and this is why you need to hire an experienced and professional service to deliver your products. The service should have efficient management of the process and accurately deliver the packages on time. Finding the best partner can only be done after proper evaluation and comparing various services. 

How to find the best courier partner?

A lot is at stake when looking for a courier partner. Since the satisfaction of the users relies on it, you have to make the best choice. Some of the broad features that can help you provide an idea about the quality of services provided by the courier company are: 

• How dependable their services are?

• Are they responsive to your queries?

• Do they offer affordable pricing?

• How efficiently can they carry out the process?

• Do they have a robust technical system in place?

• If they offer sustainable packaging for the shipments?

• What is the quality of user satisfaction that they provide?

• Is there insurance coverage in case of damaged or missing shipments?

Only a well-trusted company can provide all of the above mentioned benefits to your business.

Comparing various courier services for a variety of factors can help you choose the best courier partner for your business. Here are some factors that you need to look for in your delivery partner to make sure the quality of your business is not compromised:

Reliability

Most courier services have a reputation for mishandling the shipments or not delivering them on time. You should pick a reliable service that handles the packages with care and ensure that they reach the customer in the best possible quality. 

Cost

Shipping cost is a significant factor to consider when picking a courier partner. Go with a service that offers competitive prices and discounts on bulk orders.

Speed and accuracy

Delayed or missing shipments do not have a good effect on the consumers. If you do not wish to lose customers because their shipment got misplaced or did not arrive within the promised time-frame, make sure you hire a reliable courier service that is capable of making timely deliveries. 

Accessible 

The courier service should have an accessible dashboard that makes the process easy for your business.

Flexible

The courier service should accommodate all your requirements and offer flexibility in the type of delivery services that they offer. 

Efficiency

Pay attention to how efficiently they manage the whole process. The customer should also have the feature of easy and hassle-free returns. 

Responsive

The staff should be polite, helpful and respond to the queries of the customers to make for a satisfactory user-experience.  

Weight restrictions

Find out if the delivery service has some weight limitations before hiring them. Some delivery services do not ship heavy packages or charge extra for such shipments. Find out if the service you are hiring is capable of delivering packages of all weights and sizes. 

Liability

In case any of the packages go missing or are damaged in transit, the company should bear the cost. Find out about the liability of the courier company in any such situation. 

Testimonials 

Make sure that you look into reviews from existing clients when comparing courier companies. These testimonials present a clear picture of how dependable and efficient the courier service actually is. 

If you are looking for a courier partner that offers affordable shipping of products to the consumers, Pidge is one of the most reliable names in the industry. They have well-trained and experienced staff who can carry out the delivery flawlessly. Pidge treats every package with extreme caution and ensures that the package is delivered without any unnecessary delays. You can ensure customer satisfaction with their polite and helpful executives who will make the whole process convenient for your customers as well as your business.